Clinical IT Specialist

3 weeks ago

Denver, Colorado, United States HCA HealthOne Full time

Job Summary:

The EHR Support Analyst II serves as a key onsite clinical IT resource for facility implementation and support of a broad set of clinical applications.

Responsibilities:

  • Leads and facilitates the facility's core clinical systems team on clinical IT activities
  • Provides second-level support as a broad clinical subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources
  • Works with enterprise and division subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and requests
  • Serves as project leader for facility-based implementations of clinical applications software releases and new products
  • Provides on-call assistance as needed
  • Works with the Division EHR Support Team to lead, monitor, and facilitate new module/application testing and implementation for the facility
  • Facilitates and manages maintenance of facility-specific dictionaries
  • Provides input to customize base division policies and procedures, training, and best practices for use within the facility
  • Works with the Division EHR Support Team and facility core team members to develop training materials and deliver hands-on training as needed
  • Works with the Division EHR Support Team to actively promote and support division standardization, utilization, integration, and optimization plans for a broad set of clinical applications
  • Coordinates facility clinical application reporting requests, assists with defining report requirements, and validates reporting results
  • May develop clinical application reports as needed
  • Performs quality audits and tracks metrics related to clinical application use
  • Participates in meetings as a member of facility clinical leadership
  • Promotes system security and patient confidentiality and helps ensure compliance
  • Coordinates the execution and use of tools for audits
  • Builds strong relationships at the facility with core customer base (nurses, physicians, core team members, etc.) and facility leadership

Requirements:

  • Understanding of clinical operations and processes
  • Understands pertinent accreditation guidelines, such as JCAHO, MQSA, HIPAA, and ACR
  • Demonstrated ability to establish and build strong relationships across a broad range of personality types
  • Demonstrated ability to communicate effectively with clinical and information technology personnel verbally and in writing
  • Demonstrated customer orientation
  • Excellent leadership and teaching abilities
  • Demonstrated advanced computer skills
  • Understanding of reporting tools functionality and capabilities

Education and Experience:

  • Bachelor's degree preferred
  • One to Three years experience in clinical application support or related clinical work experience

About HCA HealthOne:

HCA HealthOne is a leading healthcare provider dedicated to the growth and development of our colleagues. We offer a total rewards package that supports the health, life, career, and retirement of our colleagues.

Benefits:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay
  • Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more
  • Free counseling services and resources for emotional, physical, and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance
  • Referral services for child, elder, and pet care, home and auto repair, event planning, and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services, and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income

Eligibility for benefits may vary by location.

About ITG:

ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improves and enhances patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times.

In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

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