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Customer Relations Specialist

2 months ago

Columbia, South Carolina, United States Find Great People | FGP Full time

We are seeking a dedicated Member Services Representative to become part of our dynamic team. If you possess a strong customer service orientation, thrive in a friendly yet competitive atmosphere, and are aiming for a lasting career in the finance and banking sector, this role may be ideal for you. The perfect candidate is proactive and showcases exceptional customer service skills. This is a full-time position offering competitive compensation and benefits.

Key Responsibilities:

  • Facilitate the opening of new accounts and loans while promoting additional services and products
  • Accurately process daily transactions including deposits, withdrawals, loan payments, cashier's checks, and cash advances
  • Assist in managing supplies for cashier's checks and maintain safe deposit box records
  • Handle the opening and processing of loans
  • Possess knowledge of teller responsibilities

Required Qualifications:

  • Must successfully pass background and credit checks
  • Previous experience in sales and customer service, with a strong interest in the finance and banking field
  • Excellent communication and customer service abilities
  • Ability to multitask and maintain attention to detail
  • Professional appearance is essential

Compensation and Benefits:

  • Starting at $18/hr, commensurate with experience
  • Health insurance
  • Dental coverage
  • Vision benefits
  • Life insurance
  • Short and long-term disability coverage
  • 401k plan eligibility after six months
  • Paid time off based on tenure