Restaurant Shift Supervisor

5 days ago


Hamtramck, Michigan, United States Wendy's Full time

Job Summary: As an Opening Manager at Wendy's, you will be responsible for ensuring a smooth and efficient start to our restaurant's operations. This role requires strong leadership and communication skills, as well as the ability to work well under pressure.

Key Responsibilities:

  • Be available to work early morning hours to ensure a timely opening of the restaurant.
  • Solve customer complaints quickly and professionally, providing a positive experience for our guests.
  • Provide feedback to Team Members in a constructive and supportive manner, helping to improve their performance and skills.
  • Follow cash, security, inventory, and labor policies and procedures to maintain a safe and efficient work environment.
  • Maintain and enforce standard operating procedures to ensure consistency and quality in our products and services.

Requirements:

  • Strong leadership and communication skills.
  • Ability to work well under pressure and in a fast-paced environment.
  • Excellent customer service skills.
  • Ability to follow policies and procedures.
  • Ability to maintain a safe and efficient work environment.


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