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Restaurant Shift Supervisor

2 months ago

Hamtramck, Michigan, United States Wendy's Full time

Job Summary: As an Opening Manager at Wendy's, you will be responsible for ensuring a smooth and efficient start to the day. This role requires strong leadership and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Be available to work early morning hours to ensure a successful opening shift.
  • Solve customer complaints quickly and professionally, providing a positive experience for all customers.
  • Provide feedback to Team Members in a constructive and supportive manner, helping to improve performance and achieve goals.
  • Follow cash, security, inventory, and labor policies and procedures to maintain a safe and secure work environment.
  • Maintain and enforce standard operating procedures to ensure consistency and quality in all aspects of the restaurant.

Requirements:

  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Excellent problem-solving and conflict resolution skills.
  • Ability to maintain a safe and secure work environment.

About Wendy's: Wendy's is a fast-food restaurant chain known for its high-quality burgers and friendly service. As an Opening Manager, you will be part of a dynamic team that is dedicated to providing an exceptional customer experience.