Executive Director of North America Logistics Operations

6 days ago


Étreux, Hauts-de-France, United States Iron Mountain Full time

Job Overview:

We are seeking an experienced Executive Director to lead the growth and strategic direction of our logistics operations across North America. This role will drive revenue growth, manage high-performing teams, and develop a robust pipeline for contract logistics, warehousing, fulfillment, and value-added services.

Key Responsibilities:

  • Sales Strategy:
    • Develop and execute a commercial sales strategy for the Contract Logistics division, focusing on profitable growth and market expansion.
    • Lead market analysis to identify new opportunities, customer needs, and industry trends to inform the sales strategy.
    • Collaborate with senior leadership to align sales objectives with overall business goals.
  • Business Development:
    • Identify, engage, and cultivate relationships with key customers in target industries, such as Retail, Consumer Packaged Goods (CPG), E-commerce, Electronics, Automotive, Industrial, and Healthcare.
    • Lead the end-to-end sales process for high-value, complex contracts, including negotiations, contract closure, and implementation handover.
    • Own the sales pipeline, ensuring a balanced mix of short-term wins and strategic, long-term opportunities.
  • Customer Solutions:
    • Partner closely with Solutions Design, Operations, and Implementation teams to develop tailored logistics solutions that meet client needs.
    • Act as the commercial voice in project design, ensuring proposed solutions are both operationally viable and commercially sound.
    • Lead customer presentations and proposals, demonstrating a deep understanding of the company's value proposition and service capabilities.
    • Build, mentor, and lead a high-performing sales team, fostering a culture of accountability, performance, and continuous improvement.
    • Establish clear KPIs and performance metrics to measure the effectiveness of sales activities and drive team results.
    • Provide ongoing coaching and development to enhance the team's skills in consultative selling, customer engagement, and solution development.
    • Achieve revenue, margin, and growth targets in alignment with the company's strategic objectives.
    • Oversee budget planning, sales forecasts, and financial performance analysis for the Contract Logistics sales division.
    • Work closely with finance and pricing teams to develop competitive and profitable pricing models.
  • Market Positioning:
    • Represent the company at industry events, trade shows, and client meetings, acting as a thought leader in the field of Contract Logistics.
    • Drive brand awareness and market positioning through collaboration with the marketing team on campaigns, white papers, and case studies.
    • Monitor the competitive landscape and adjust sales strategies to maintain a competitive edge.

Requirements:

  • Bachelor's degree or equivalent experience in Business, Logistics, Supply Chain Management, or a related field.
  • 10+ years of experience in sales or business development roles within the Contract Logistics industry.
  • 5+ years in a Senior Leadership position.
  • Proven track record of delivering sales growth, achieving targets, and closing large, complex contracts.
  • Strong network and customer relationships within key vertical markets.
  • Demonstrated expertise in solution selling, contract negotiation, and strategic account management.
  • Experience leading and developing high-performing sales teams.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to travel extensively (20%) across North America as required.

Estimated Salary Range:$120,000 - $180,000 per annum.



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