Document Specialist

1 month ago


Alexandria, Virginia, United States DirectViz Solutions, LLC Full time
Job Title: Document Specialist

DirectViz Solutions, LLC is seeking a skilled Document Specialist to join our team in Alexandria, VA. As a Document Specialist, you will play a critical role in creating and maintaining high-quality documentation for our clients.

Key Responsibilities:
  • Develop and maintain user manuals, SOPs, training materials, installation guides, and reports.
  • Create and edit functional descriptions, system specifications, user manuals, special reports, and other customer deliverables.
  • Standardize content across platforms and media, and revise documents as needed.
  • Gather usability feedback from customers and end users.
  • Perform quality reviews on documents created by other team members prior to delivery.
Requirements:
  • Bachelor's degree and 1 year of experience or High School Diploma and 7 years of experience.
  • 1+ year of technical writing experience.
  • 1+ year of communications development experience.
  • 1+ year of knowledge management development and administration experience.
Desired Skills:
  • SharePoint administration.
  • Quality assurance and control for all documentation.
  • Communications measurement and analysis.
  • Excellent written and oral communication skills.
  • Experience with Microsoft Office products.
  • ITIL service management.
  • Business application training.
  • Troubleshooting experience.
  • User acceptance testing.

DirectViz Solutions, LLC is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant for employment because of race, color, sex, age, gender identity, creed, religion, national origin, sexual orientation, marital status, genetic information, disability, political affiliation, protected veteran status, or any other status protected by federal, state, or local law.



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