Program and Facility Senior Manager

7 days ago

Tempe, Arizona, United States National Guard Employment Network Full time
Job Title: Program & Facility Sr. Manager

We are seeking a highly skilled and experienced Program & Facility Sr. Manager to join our team at DHL Express US. This role is essential to Customer Service and will be responsible for overseeing several facilities, as well as management of key programs to ensure continuity across multiple locations.

Key Responsibilities:
  • Lead teams located in Costa Rica and Arizona that manages & delivers on-premise projects, upgrades, procurement and budgeting for 3 facilities.
  • Manage the project delivery of facility wide onsite activities across multiple business units.
  • Space planning, allocation and management, including alteration & renovations, furniture installation, datacom & voice installation, provision of furnishings, and procurement to alter, renovate, and install.
  • Facility planning, forecasting, budgeting and accounting, including economic justifications, financial forecasting, budget formulation, budget execution, rent/expense allocations.
  • Operations, maintenance and repair, including preventive/ breakdown/ cyclic maintenance, pest & rodent control, and correction of hazards.
  • Adherence to safety & compliance requirements and disaster recovery oversight.
  • Tele/ data communications, wire & network management, including maintenance and central voice operations.
  • Serve as a liaison between U.S. Customer Service and Costa Rica Shared Service Center.
  • Security and life-safety management including code compliance and security system management.
  • General administrative services including mail and messenger management, archiving, and shredding.
  • Perform other related duties as assigned by management.
Additional Qualifications/Responsibilities:

This role requires a strong background in facility management, program management, and leadership. The ideal candidate will have a Bachelor's Degree and at least 5 years of experience in a supervisory or management role. Strong negotiation and interpersonal skills are essential, as well as the ability to make independent consequential decisions under pressure.

Employee Benefits & Incentives:

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry.

  • Competitive Pay
  • Bonus/Incentive Programs
  • Retirement Savings - 401K with company match
  • myShares - Voluntary plan to buy discounted company shares
  • Medical, Dental, Vision, well-being programs
  • Tuition Reimbursement
  • Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
  • Paid Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Outstanding training opportunities

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