Senior Program Manager, Global Logistics, Supply Chain Expert
7 days ago
Amazon is seeking a highly skilled Senior Program Manager to lead strategic, tactical, and cross-functional projects across multiple verticals. The ideal candidate will have a strong delivery record, proven project management experience, and excellent analytical capabilities.
Key Responsibilities- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Develop and refine program strategies, effectively leading and motivating teams.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.
- Manage and communicate project budgets effectively.
The Shipper Experience team is a critical part of Amazon's global logistics operations, responsible for ensuring a seamless and efficient shipping experience for all selling partners. The team works closely with various internal stakeholders to continuously enhance the shipper experience and meet evolving business needs.
What We OfferAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
Basic Qualifications- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Knowledge of Excel at an intermediate level
- Experience working cross-functionally with tech and non-tech teams
- Bachelor's Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field
- Knowledge of SQL
- Master's degree
- 5+ years of driving end-to-end delivery and communicating results to senior leadership experience
- 5+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Experience of Six Sigma/Lean analytical techniques
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