Customer Service Representative
2 days ago
Customer Service Representative Opportunity
Copeland Oaks is seeking a skilled Customer Service Representative to join our team as a Casual Receptionist/Telephone Operator. This role offers a dynamic and engaging work environment where you will be the welcoming face and voice of our senior care community.
As a Customer Service Representative, you will be responsible for managing incoming calls, greeting visitors with warmth and professionalism, and directing inquiries to the appropriate staff members. You will contribute to maintaining a positive first impression of our community by ensuring that our reception area is welcoming and organized. Additionally, you will assist with administrative tasks, such as scheduling appointments and providing general information about our services.
This role offers flexibility with no set schedule, as you will work on an as-needed basis, covering weekends, holidays, and both afternoon and day shifts. You will have the opportunity to experience different aspects of our operations while supporting our dedicated team in delivering exceptional care.
To thrive in this role, you will need to possess exceptional communication abilities, a friendly and approachable demeanor, and strong multitasking skills. Attention to detail is also vital for relaying accurate information. Adaptability is important, as you will frequently shift between tasks in a fast-paced setting. Finally, a genuine passion for providing excellent customer service will enhance the experiences of everyone who interacts with our community.
We are looking for someone with past Receptionist experience and working knowledge of using Microsoft Word. The ideal candidate will also have flexibility with scheduling for this "as needed" position. If you think this role aligns with your requirements, then submitting an application is simple.
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