Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting sales floor operations.
Key Responsibilities- Customer Service: Provide prompt and courteous service to customers, answering questions and resolving issues in a professional and friendly manner.
- Sales Floor Operations: Maintain a clean and organized sales floor, restocking shelves and merchandise as needed, and ensuring that all products are properly displayed and priced.
- Store Recovery: Participate in store recovery efforts, including cleaning and organizing the store, and ensuring that all areas are tidy and well-maintained.
- Merchandise Handling: Assist with receiving and processing merchandise, including unloading trucks and stocking shelves.
- Inventory Management: Assist with inventory management tasks, including counting and reconciling inventory, and reporting any discrepancies to management.
- Team Collaboration: Work collaboratively with other team members to achieve sales and customer service goals, and provide support and assistance as needed.
- High School Diploma or Equivalent: Required.
- Previous Retail Experience: Preferred.
- Excellent Communication Skills: Required.
- Ability to Work in a Fast-Paced Environment: Required.
- Physical Demands: Ability to stand for long periods, lift up to 50 pounds, and move throughout the store.
- Competitive Pay and Benefits: We offer a competitive hourly rate and a comprehensive benefits package, including medical, dental, and vision insurance.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.
- A Fun and Supportive Work Environment: We have a fun and supportive work environment, with a team-oriented culture and a commitment to customer satisfaction.
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