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Guest Services Representative

1 month ago

Simi Valley, California, United States Extended Stay Full time
Role Summary

As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest has a positive and memorable experience during their stay.

Key Responsibilities
  • Assist guests with all requests and respond to their needs in a timely and professional manner.
  • Process reservations, registration, and departures according to company guidelines.
  • Collect relevant guest information for potential sales leads.
  • Provide reasonable accommodations and assist guests with their needs.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.

Extended Stay is an equal opportunities employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.