Current jobs related to Senior Implementation Specialist - Atlanta, Georgia - U.S. Bank


  • Atlanta, Georgia, United States CAYS Inc Full time

    Key ResponsibilitiesAs a Senior ERP Implementation Specialist at CAYS Inc, you will be responsible for leading the implementation of Oracle Fusion Finance solutions. This includes project management, ERP expertise, and financial acumen to ensure a successful implementation.RequirementsProject Management: Strong skills in project management methodologies,...


  • Atlanta, Georgia, United States Workday, Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Financial Implementation Specialist to join our team at Workday, Inc. As a key member of our implementation team, you will play a critical role in ensuring the successful deployment of our financial solutions for healthcare customers.Key Responsibilities:Contribute to the development and maintenance of...


  • Atlanta, Georgia, United States Sunrise Senior Living Full time

    Job Title: Caregiver - Senior Care SpecialistAt Sunrise Senior Living, we are committed to providing the highest quality care and services to our residents. As a Caregiver - Senior Care Specialist, you will play a vital role in ensuring the well-being and happiness of our residents.Responsibilities:Build meaningful relationships with residents and their...


  • Atlanta, Georgia, United States QGenda Full time

    Join Our Team as a Salesforce Implementation SpecialistWe are seeking a highly skilled Salesforce Implementation Specialist to join our team at QGenda. As a critical member of our Incubation team, you will serve as a trusted technical advisor, helping to design and implement customer configurations during onboarding, ensuring adoption through effective...


  • Atlanta, Georgia, United States Xplor Inc Full time

    About the RoleWe are seeking an experienced Implementation Specialist to join our team at Xplor Inc. As an Implementation Specialist, you will play a critical role in launching new clients onto our Mariana Tek platform, ensuring a seamless experience for our customers.Your primary responsibility will be to manage the onboarding process from start to finish,...


  • Atlanta, Georgia, United States WelcomeHome Software Full time

    About WelcomeHomeWelcomeHome is a pioneering SaaS startup based in Atlanta, dedicated to crafting the most advanced Customer Relationship Management (CRM) platform for the senior living sector.Since its inception in 2019, the company has experienced remarkable growth, achieving profitability from day one and hitting hypergrowth with a team that prioritizes...


  • Atlanta, Georgia, United States PrimeRevenue Full time

    Job SummaryWe are seeking a highly skilled Implementation Specialist to join our team at PrimeRevenue. As an Implementation Specialist, you will be responsible for leading the implementation of our PrimeRevenue solution for new clients, from technical and process design to project go-live and aftercare.Key ResponsibilitiesSupport pre-sales process by...


  • Atlanta, Georgia, United States PrimeRevenue Full time

    Job DescriptionWe are seeking a highly skilled Implementation Specialist to join our team at PrimeRevenue.About the RoleAs an Implementation Specialist, you will be responsible for leading the implementation of our PrimeRevenue solution for new clients, from technical and process design to project go-live and aftercare.You will work closely with our clients...


  • Atlanta, Georgia, United States Sunrise Senior Living Full time

    Job Title: LPN - Senior Care SpecialistAbout the Role:We are seeking a skilled Licensed Practical Nurse to join our team at Sunrise Senior Living. As a LPN - Senior Care Specialist, you will be responsible for providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Conduct regular wellness...


  • Atlanta, Georgia, United States WelcomeHome Software Full time

    About WelcomeHome SoftwareWelcomeHome Software is a pioneering SaaS company in the senior living space, dedicated to building the most advanced Customer Relationship Management (CRM) platform.Since its inception in 2019, the company has experienced remarkable growth, achieving profitability from day one and reaching hypergrowth with a team that prioritizes...


  • Atlanta, Georgia, United States Xplor Full time

    Job OverviewXplor is seeking an experienced Implementation Specialist to join our team. As an Implementation Specialist, you will be responsible for leading client contact during the onboarding process and ensuring a successful launch onto the Mariana Tek platform.Key ResponsibilitiesManage onboarding processes from start to finish.Spearhead all client...


  • Atlanta, Georgia, United States Vimerse InfoTech Inc Full time

    Job Title: ServiceNow Implementation SpecialistDuration: Full-time/Contract - Onsite(Hybrid)Location: Atlanta, GA/ Boston, MAMust have Skills:ITSM, ITOM, HAM, ITAM, DiscoveryGood to have Skills :ITILJob Description:As a ServiceNow Implementation Specialist, you will work with our ServiceNow team to implement the ServiceNow platform across all global...


  • Atlanta, Georgia, United States RELX Full time

    About the RoleThe Implementation Specialist will work closely with Program Solution accounts to develop and implement plans for integrating Nursing & Health Education products into their programs. This role involves identifying key milestones and building a timeline for implementation, ensuring seamless collaboration with customers and internal teams to meet...


  • Atlanta, Georgia, United States Motion Recruitment Full time

    Job Title: Senior Automation SpecialistJob Description:We are seeking a highly skilled Senior Automation Specialist to join our team at Motion Recruitment. As a Senior Automation Specialist, you will be responsible for designing, implementing, and maintaining automation solutions to streamline business processes and improve efficiency.Key...


  • Atlanta, Georgia, United States Slalom Full time

    About the RoleWe are seeking an experienced Payments Implementation Specialist to join our team at Slalom. As a Payments Implementation Specialist, you will be responsible for delivering impactful solutions and project outcomes using your expertise in payments technology (Issuer and/or Acquirer).Key ResponsibilitiesLeverage expertise in payments technology...


  • Atlanta, Georgia, United States Element Solutions Full time

    Job Title: Senior Application SpecialistAt Element Solutions Inc, we are seeking a highly skilled Senior Application Specialist to join our team. As a key member of our organization, you will be responsible for providing technical support and expertise to our customers in the flexography industry.Key Responsibilities:Provide technical support and expertise...


  • Atlanta, Georgia, United States Pyramid Consulting Full time

    Job Title: Senior Information Security SpecialistJob Summary:We are seeking a highly skilled Senior Information Security Specialist to join our team. The ideal candidate will have a strong background in information security, with a focus on RSA Archer implementation and configuration.Key Responsibilities:Implement and configure RSA Archer to meet the...


  • Atlanta, Georgia, United States Xplor Inc Full time

    Job DescriptionAs a Technical Onboarding Specialist at Xplor Inc, you will play a critical role in ensuring a seamless experience for our clients as they launch onto our platform. Reporting into the Onboarding Manager, you will be responsible for leading client contact during the onboarding process and ensuring a successful launch onto the Mariana Tek...


  • Atlanta, Georgia, United States ICP Search Full time

    Job Title: Senior Cloud Infrastructure SpecialistJob Summary:We are seeking a highly skilled Senior Cloud Infrastructure Specialist to join our team at ICP Search. As a key member of our organization, you will play a pivotal role in enhancing the reliability, scalability, and efficiency of our platform.Key Responsibilities:Develop Infrastructure...


  • Atlanta, Georgia, United States Workday, Inc. Full time

    About the RoleWe are seeking a highly skilled Senior Financial Implementation Consultant to join our team at Workday, Inc. As a key member of our implementation team, you will play a critical role in ensuring the successful deployment of our financial solutions for healthcare customers.Key Responsibilities:Contribute to the development and maintenance of...

Senior Implementation Specialist

2 months ago


Atlanta, Georgia, United States U.S. Bank Full time
Job Description

At U.S. Bank, we're committed to delivering exceptional customer experiences. As a Senior Implementation Specialist, you'll play a critical role in onboarding new middle market customers onto our TravelBank solution.

Key Responsibilities
  • Consult with clients to determine the best configurations for their business needs
  • Configure the software with and for the client, ensuring seamless integration
  • Collaborate with internal teams on complex technical integrations
  • Track and manage implementation project progress, providing regular updates to stakeholders
  • Communicate effectively with client-side and internal stakeholders throughout the process
What You'll Do
  • Provide in-depth, consultative expertise to clients, leveraging your deep product knowledge
  • Share best practices with clients on how to maximize value from their investment in TravelBank
  • Acquire technical product knowledge through training, self-directed research, and testing
  • Lead client-facing kick-offs, requirement gathering sessions, and configuration review meetings
  • Partner with internal and external technical teams to coordinate custom integration work
  • Report on project status and blockers to Customer Success leadership during weekly meetings
  • Train clients to operate self-sufficiently and confidently on TravelBank's platform
  • Conduct webinars and group training sessions to onboard smaller, more independent customers
  • Share innovative ideas with peers and leadership on how to enhance operational efficiency and innovation
  • Cross-functionally collaborate with the Customer Success Management team to understand client needs and requirements
Requirements
  • 3+ years of implementation, customer success, or customer support experience, preferably within the travel industry
  • Meticulous attention to detail, including workflow and processes
  • Strong motivation to stretch outside of comfort zones to tackle new tasks and situations
  • Knowledge of accounting/finance systems (e.g., Netsuite, Sage, QuickBooks) and accounting practices (e.g., monthly close, expense management, audit processes)
  • Strong interpersonal skills, including clear communication and collaboration, with the ability to coach and train customers effectively
  • Competence and comfort presenting to C-level executives
  • Highly organized individual with the ability to handle multiple projects simultaneously on tight timelines
  • Growth mindset with a drive to continuously improve
Benefits

Our comprehensive benefits package includes:

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.