Business Development Manager

7 days ago


Wilson, North Carolina, United States First Citizens Bank Full time
Overview

First Citizens Bank is a dynamic organization with a rich history of serving the community for over 120 years. We are committed to fostering an environment that promotes growth, opportunities, and stability.

As a Service Manager at First Citizens Bank, you will be responsible for leading a team in a branch, overseeing operations, and managing banking relationships through proactive customer outreach and customer service requests. This role involves opening deposit accounts, lending, and identifying referrals for specialty partners.

ResponsibilitiesSales
  • Achieve individual and/or team financial, production, and relationship results relative to specific metrics and goals assigned.
  • Engage with customers, prospects, and referral sources through proactive outreach to represent the Bank in the community and generate additional business.
Service Standards
  • Foster collaborative partnerships that deliver value for customers, prospects, and colleagues.
  • Initiate conversation to uncover sales or referral opportunities.
Operations and Administration
  • Comply with all regulations, bank policies, procedures, and delegated authorities to manage risk related to credit, operational, reputational, regulatory, and legal aspects of personal interactions, customer transactions, and financial exposures.
Team Management
  • Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank.
  • Drive accountability to role expectations, responsibilities, and authorities, providing one-on-one feedback and coaching that supports associate development and achievement of results.
Qualifications

Bachelor's Degree and 2 years of experience in Financial services, sales, or bank operations OR High School Diploma or GED and 6 years of experience in Financial services, sales, or bank operations.

Preferred Area of Experience: 2 years in a leadership role.

Estimated Salary Range

$60,000 - $90,000 per year, depending on location and experience.

Benefits

First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits.



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