Salesforce Business Solutions Specialist

6 days ago


Chattanooga, Tennessee, United States EPB Full time
About the Role

We are seeking a highly skilled Salesforce Business Analyst to join our team at EPB. As a key member of our cloud technology solutions team, you will be responsible for delivering innovative solutions that meet the needs of our customers and internal stakeholders.

Key Responsibilities
  • Work closely with customers and internal teams to define and document project scope, requirements, and integration points.
  • Lead and participate in requirements gathering, design, solution architecture, configuration, and implementation efforts for client implementation projects on the Salesforce platform.
  • Maintain a working knowledge of end-to-end solutions, identifying, documenting, communicating, and mitigating risks and issues as projects progress.
Requirements
  • Bachelor's degree in Computer Science, Software Engineering, Management Information Systems, or a closely related field.
  • 3+ years of hands-on experience configuring solutions using the Salesforce platform.
  • 2+ years of Salesforce Service Cloud administration experience.
Preferred Qualifications
  • Experience developing Lightning components, APEX or JAVA programming, and API's.
  • Demonstrated ability to capture business requirements, translate those requirements to technical/business solution options, and communicate effectively back to the customer.
  • Proven ability to effectively communicate complex ideas, issues, concepts, and solutions to all levels of the organization.
What We Offer

As a Salesforce Business Analyst at EPB, you will have the opportunity to work on a wide range of projects, develop your skills and expertise, and contribute to the success of our cloud technology solutions team.

We are committed to providing a supportive and collaborative work environment that fosters growth and development. If you are a motivated and experienced Salesforce professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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