Retail Store Manager
3 weeks ago
We are Ross Stores, a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. Our Corporate headquarters are in Dublin, CA, and we have 3 buying offices in key markets in New York City, Los Angeles, and Boston.
">Job Description:- The Area Supervisor is responsible for supervising a specific area of the Store and ensuring proper merchandise presentation, maintaining a clean work area at all times, and executing Company operational processes as needed.
- They must ensure customer safety, including accident prevention, accident reporting, and emergency procedures, while treating all customers and associates with respect.
- The ideal candidate will have excellent verbal communication skills, fluency in English, prior customer service and supervisory experience, and familiarity with point-of-sale equipment and applications.
- Maintaining safe and secure environments, including security of building entrance/exit control, EAS devices daily function check, Cash Office security, armored carrier pick-ups, and register area.
- Providing exceptional customer service, including demonstrating courtesy, friendliness, and professionalism at all times, recognizing associates using Company recognition programs, and representing and supporting the Company brand at all times.
- Managing store operations, including supervising retail associates, controlling retail associate break schedules, and ensuring all equipment is working properly.
- Conducting administrative duties as assigned by the Store Manager, including ensuring cash pulls and bank deposits are conducted to Company policy, and responsible for payroll administration.
- Excellent verbal communication skills and fluency in English
- Prior customer service and supervisory experience
- Familiarity with point-of-sale equipment and applications
- Ability to perform basic mathematical calculations commonly used in retail environments
- Ability to work evenings and weekends
$19.05-$19.55 per hour
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