Technical Support Specialist Senior Staff

1 week ago


Sunnyvale, California, United States Juniper Networks Full time
Job Summary

Juniper Networks in Sunnyvale, CA is seeking a Technical Support Engineer Sr. Staff to join our team. As a key member of our technical support team, you will be responsible for troubleshooting complex system/software and network issues and replicating customer environments and network problems in the lab related to Juniper routing products.

Key Responsibilities
  • Troubleshoot complex system/software and network issues
  • Replicate customer environments and network problems in the lab
  • Work with customers to resolve issues and provide technical support
Requirements
  • Strong technical skills and knowledge of Juniper routing products
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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