Spa Operations Manager

1 month ago


Morrisville, United States Massage Envy Full time
Job Overview

We are seeking a highly motivated and experienced Spa Manager to join our team at Massage Envy. As an Assistant Spa Manager, you will play a key role in driving our vision of total body care and executing daily operations.

Key Responsibilities:

  • Lead a team of spa professionals to deliver exceptional client experiences.
  • Build strong relationships with service providers and customer service superstars to guide, support, and inspire them.
  • Guide the team to positively resolve customer challenges and drive memberships and retail sales.
  • Create a positive workplace culture where all employees feel valued and connected to the mission.
  • Manage daily operations and maintain a clean, safe, therapeutic environment.
  • Partner with the franchisee to set performance goals and work with the team to achieve them.
  • Manage inventory and deposits to ensure compliance with labor and employment laws.
  • Model the Massage Envy core values of optimism, gratitude, excellence, consistency, and empathy.

Benefits:

  • Paid Time Off
  • Comprehensive benefits program including Medical, Dental, and Vision through Anthem.
  • Short- and Long-Term Disability options, Life Insurance, Spouse and Dependent Life Insurance, Accident Insurance, and Hospital Indemnity.
  • 401K Retirement plan for Full-Time employees
  • Discounted Pet Insurance through Fetch
  • Discounted services and products for Employee Membership
  • Sales commission, monthly incentives, and management bonuses based on performance.
  • A dynamic, energizing environment where you are consistently challenged and supported.

Our Commitment to You:

We pride ourselves on Accountability, Integrity, and Teamwork. We invest in your personal and professional growth by encouraging open communication and providing ongoing training and development supported by a structured management team to help you succeed.

If you are ready to lead the charge to help people feel their best, we look forward to meeting you.


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