Benefits and Leave of Absence Specialist

6 days ago


Troy, Michigan, United States Midland Credit Management Inc Full time
About the Role

The Benefits & LOA Specialist plays a crucial role in the execution and continuous improvement of the US Benefits/LOA processes. This position is responsible for managing projects & programs, improving the employees' experience, and operational rigor and excellence throughout our Benefits/LOA processes.

Key Responsibilities
  • Assists with the day-to-day operations of benefits/LOA programs, including health insurance, retirement plans, leaves administration, accommodations, and other employee benefits/wellbeing offerings.
  • Serves as a point of contact for escalated employee questions or issues related to their benefits and LOA, providing guidance and support.
  • Participates in the education, communication, and support of Total Rewards Programs through conducting benefits orientations and educating employees on the benefits self-enrollment system.
  • Monitors data integrity of benefit and leave data, implementing proactive audits to detect and correct errors in our systems and processes.
  • Handles a variety of projects as assigned, recommending suggestions for innovation/improvement and handling the project through implementation, including communications and follow-up for project success.
Requirements
  • Bachelor's degree.
  • Minimum of 2+ years of benefit administration and/or leave of absence experience.
  • Knowledge of Workday HRIS system, 401(k) administration, and benefits.
  • Basic knowledge of state and federal leave-related regulations, including FMLA, ADA, LOA wage replacement programs, ERISA, HIPPA, and COBRA.
  • Proficient with Microsoft Office Suite and Excel, with experience in pivot tables, VLOOKUPs, XLOOKUPs, and formulas.
  • Ability to properly manage time, meet deadlines, communicate with employees and management, handle confidential information, and exercise independent judgment, discretion, and confidentiality.
  • Experience with Workday or similar HRIS reporting tools.
About Us

We are a global team of over 4,000 employees dedicated to empowering consumers to begin their path towards financial recovery and build a better life for themselves and their families. We value diversity and are committed to creating an inclusive environment where everyone can thrive.

We are an equal opportunity employer and welcome applications from qualified candidates who share our values and passion for helping others. If you are results-driven, have a passion for helping others, and thrive in an innovative environment, we encourage you to apply.



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