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Benefits and Leave of Absence Specialist

1 month ago

Troy, Michigan, United States Midland Credit Management, Inc. Full time
About the Role

The Benefits & LOA Specialist plays a crucial role in the execution and continuous improvement of the US Benefits/LOA processes. This position is responsible for managing projects & programs, improving the employees' experience, and operational rigor and excellence throughout our Benefits/LOA processes.

Key Responsibilities
  • Assists with the day-to-day operations of benefits/LOA programs such as health insurance, retirement plans, leaves administration, accommodations, and other employee benefits/wellbeing offerings.
  • Serves as a point of contact for escalated employee questions or issues related to their benefits and LOA.
  • Participates in the education, communication, and support of Total Rewards Programs through conducting benefits orientations and educating employees on the benefits self-enrollment system.
  • Monitors data integrity of benefit and leave data and implements proactive audits to detect and correct errors in our systems and processes.
  • Handles a variety of projects as assigned, recommending suggestions for innovation/improvement and handling the project though implementation, including communications and follow-up for project success.
Requirements
  • Bachelor's degree
  • Minimum of 2+ years of benefit administration and/or leave of absence experience
  • Knowledge of Workday HRIS system, 401(k) administration, and benefits
  • Basic knowledge of state and federal leave-related regulations including FMLA, ADA, LOA wage replacement programs, ERISA, HIPPA, and COBRA
  • Proficient with Microsoft Office Suite and Excel, with experience with pivot tables, VLOOKUPs, XLOOKUPs, and formulas
  • Ability to properly manage time, meet deadlines, communicate with employees and management, handle confidential information, exercise independent judgment, discretion, and confidentiality, and detail-oriented with strong research and analytical skills
  • Experience with Workday or similar HRIS reporting tools
About Us

We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by hiring exceptional people who bring a diversity of ideas, a collaborative spirit, and a passion for attaining breakthrough results.

We are an equal opportunity employer and value diversity at our company. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.