Technical Account Representative
4 days ago
We are seeking a Technical Account Representative to join our team at Maplewood Marketing inc. This role involves providing technical support to customers and ensuring they have a seamless experience with our products and services.
The ideal candidate will have excellent problem-solving skills, be able to handle pressure, prioritize tasks, and multitask during a business day. Tech-savvy individuals who can pick up concepts quickly and are enthusiastic about learning new skills will thrive in this role.
Key Responsibilities:
- Provide technical support to customers
- Assist customers in troubleshooting technical issues
- Process upgrades, downgrades, and new product purchases efficiently and effectively
- Maintain excellent time management and professional customer service at all times
- Engage in continuous professional development training sessions
What You Need to Get Started:
- 1-2 years of experience in a customer-facing role
- Excellent problem-solving skills and ability to handle pressure
- Tech-savvy or ability to learn quickly
- Enthusiasm for learning and growth
Estimated Salary Range:$65,000 - $80,000 per year
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