ServiceNow Platform Administrator
13 hours ago
ServiceNow Platform Administrator
Job Summary:
We are seeking a highly skilled ServiceNow Platform Administrator to join our team at Tech Tammina. The successful candidate will be responsible for providing advanced technical support and administration of the ServiceNow platform, ensuring seamless integration and management of IT services.
Key Responsibilities:
Provide advanced problem-solving support and lead assistance in complex situations
Manage the creation, maintenance, and debugging of data integration and Discovery jobs/schedules
Ensure ServiceNow environments (Dev, Test, and Production) are properly managed and configured
Lead and provide ServiceNow support, adhering to Change Management processes, Asset Management processes, Business Management processes, and Service Management processes
Develop and implement ServiceNow Platform administration, configuration, and development following Agile processes and industry best practices
Provide and lead ServiceNow patching, upgrades, and applications deployments to ensure compliance with the current ServiceNow platform
Identify and provide solutions to automate manual processes, including data validation
Develop KPI, Dashboard, and Web Page development and implementation as needed
Requirements:
Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field
7+ years of experience as a ServiceNow Administrator/Engineer
7+ years of experience with IT Service Management, Operations Management, and Change Management
5+ years of experience with ITAM and CMBD with Data Management focus
5+ years of experience with ServiceNow Implementation (applications, integrations, platforms, etc.)
ServiceNow System Administrator (CSA) Certification
ITIL Certification
Expertise in ServiceNow Platform
Working knowledge of IT infrastructure environments, networks, clustered and virtual storage solutions
Experience working with network operating systems and programming or scripting languages
Desired Skills:
Experience working in challenging, fast-paced, and ambiguous environments
Ability to work independently or within a team
Flexible, driven, and results-oriented
Passionate and determined to create a ServiceNow Environment different from its current state
Delivering training to coworkers and/or clients on custom product builds
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