Senior ServiceNow Engineer
3 days ago
The University of Maryland, College Park, seeks a highly skilled Senior ServiceNow Engineer to join its Division of Information Technology. As a key technical resource, the successful candidate will be responsible for the configuration, development, and maintenance of the ServiceNow platform, supporting all implemented modules, including Incident Management, Problem Management, Change Management, and more.
Key Responsibilities- Collaborate with business stakeholders to design and develop easy-to-use solutions that meet their requirements.
- Analyze complex business problems and translate them into technical designs that leverage the capabilities of the ServiceNow platform.
- Customize and configure ServiceNow applications using the platform's built-in features, such as UI policies, business rules, data policies, and client scripts.
- Integrate ServiceNow with other systems and applications to ensure seamless data flow and interoperability.
- Follow ServiceNow development best practices and adhere to coding standards and governance guidelines.
- Maintain documentation of technical designs, development activities, and configuration changes.
- Stay updated with the latest ServiceNow features, releases, and industry trends to recommend and implement improvements.
- Ensure overall ServiceNow availability via good design/best practices, thorough testing, and responsiveness in root cause analysis.
- Bachelor's degree from an accredited college or university.
- Four (4) years of professional experience with the full SDLC responsibilities leveraging mature industry languages with at least 3 years of ServiceNow implementation experience.
- Solid knowledge of ServiceNow, including ITSM, CSM, HAM, scripting, and integration with other systems.
- Bachelor's Degree in Computer Science or a related technical discipline.
- Higher Education Industry Experience.
- 5+ years of experience administering or developing within a large-scale implementation of ServiceNow.
- Experience in Java, JavaScript, and HTML.
The University of Maryland, College Park, offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
How to ApplyTo be considered for this exciting opportunity, please submit your resume, cover letter, and list of references. We look forward to hearing from you
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