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Service Director

2 months ago

Commerce City, Colorado, United States Travel America Petro - TA Operating, LLC Full time
About the Role

We are seeking a highly skilled and experienced Assistant Manager to join our team at Travel America / Petro - TA Operating, LLC.

Key Responsibilities:

  • Oversee daily operations of our travel centers, ensuring seamless customer experiences and efficient service delivery.
  • Lead a team of service professionals, providing guidance and support to ensure exceptional customer service and high-quality service delivery.
  • Collaborate with cross-functional teams to drive business growth, improve processes, and enhance customer satisfaction.
  • Develop and implement strategies to increase sales, improve customer engagement, and enhance operational efficiency.
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions and drive continuous improvement.

Requirements:

  • Proven experience in a leadership role, preferably in the retail or service industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • High school diploma or equivalent required; bachelor's degree in business administration or a related field preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the travel and retail industry.