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Technical Solutions Expert

2 months ago


Phoenix, Arizona, United States Insight Enterprises, Inc. Full time
About the Role

At Insight Enterprises, Inc., we're seeking a seasoned professional to join our team as a Solution Principal. As a key member of our organization, you'll play a critical role in delivering customized, long-term solutions to meet our clients' business goals.

Key Responsibilities
  • Service Offerings Expertise: Develop in-depth knowledge of our service offerings and portfolio taxonomy, and effectively articulate them to clients and internal stakeholders.
  • Pre-Sales Qualification: Lead the pre-sales qualification process with our Client Solutions Directors (CSDs) to ensure seamless delivery of complex services solutions.
  • Technical Discovery: Conduct technical discovery calls with clients to understand their challenges and translate them into tailored service offerings and proposals.
  • Proposal Development: Create pre-sales proposal decks using existing content or specialized content from our Solutions Architects.
  • SOW Creation: Collaborate with approving leaders to create Statements of Work (SOWs) with accurate assumptions, scope boundaries, and pricing.
  • Service Delivery: Transition to our delivery team to ensure service offerings are well-understood and can be properly executed in accordance with our delivery best practices.
  • Client Engagement: Work closely with clients in the pre-sales process to deliver Insight's value and capability.
Requirements for Success
  • Document Wins: Document and share success stories with our organization to showcase our expertise and capabilities.
  • Device Lifecycle Expertise: Possess a deep understanding of device lifecycles, specifically related to infrastructure.
  • Account Expansion: Collaborate with other Principals and Architects to drive account expansion through cross-selling opportunities.
  • Service Offering Development: Participate in the development of our service offerings, including delivery collateral, deliverable definition, and sales collateral.
About Insight Enterprises, Inc.

We're an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.