Spa and Med Spa Front Desk Associate

3 days ago


Highlands Ranch, Colorado, United States Sirius Day Spa Full time

Are you passionate about delivering exceptional guest experiences? We are seeking a highly skilled and motivated Front Desk Specialist to join our team at Sirius Day Spa. This is an exciting opportunity for individuals who thrive in fast-paced environments and possess excellent communication skills.

Salary: $15 per hour plus commission, based on experience

About the Job: As a Front Desk Specialist, you will be responsible for managing the guest check-in process, ensuring seamless interactions with clients, and maintaining a polished and professional image. You will also assist with merchandising, inventory management, and other organizational tasks. If you have a passion for customer service, excellent phone management skills, and a keen eye for detail, we encourage you to apply.

Key Responsibilities:

  • Manage guest check-in and check-out processes
  • Display masterful knowledge of Medi Spa/Spa experiences and menu
  • Able to maneuver through software programs quickly and effectively
  • Maintain accurate gift card sales data and promote Medi Spa/Spa services and gift cards
  • Provide gracious Medi Spa/Spa tours to visitors that lead to sales
  • Assist with inventory management and other organizational tasks
  • Facilitate effective workflow for technical teams
  • Maintain a beautiful physical environment within the Guest Relations area

Requirements:

  • Experience in front-line guest service (Hospitality and Retail highly desired)
  • High school diploma or college degree
  • Computer skills and aptitude for mastering Medi Spa/Spa software
  • Good selling abilities and flexible schedule
  • Professional image with gracious, warm, and genuine personality


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