Management Professional

3 weeks ago


Highlands Ranch, Colorado, United States Nick & Moes Full time

**About the Role:**

We are seeking an experienced Operations Director to join our team at Nick & Moes. As a key member of our management team, you will be responsible for overseeing all aspects of restaurant and retail operations, ensuring exceptional customer satisfaction, and driving business growth.

Key Responsibilities:

  • Leadership and Operations: Oversee front and back-of-house operations, maintain quality control, and ensure compliance with health codes and sanitation standards.
  • Customer Experience: Promote excellent service, respond to customer complaints, and analyze feedback to improve the customer experience.
  • Staff Development: Train new employees, provide ongoing training, and develop store associates to achieve their full potential.
  • Sales Strategy: Plan and execute sales strategies to drive revenue growth and meet performance goals.
  • Financial Management: Analyze financial data, identify areas for improvement, and implement cost-saving measures to optimize profitability.

Requirements:

  • Experience: Significant work experience in management and the hospitality industry, with a strong background in restaurant operations.
  • Skills: Strong leadership skills, ability to use restaurant management software, and decisive and critical thinking abilities.
  • Qualifications: Restaurant experience required, successful multi-unit supervision or big-box general manager experience preferred, and a Bachelor's degree in Business or related discipline/experience.

What We Offer:

  • Compensation: An estimated salary range of $60,000 - $80,000 per year, depending on experience.
  • Benefits: Health insurance, dental, vision, and life insurance, 401K, paid vacation, PTO, and bonuses.
  • Culture: A dynamic and supportive work environment, with opportunities for career growth and development.

About Nick & Moes:

We are a leading convenience store and gas station chain with multiple locations across Polk County, Lakeland, Plant City, Manatee County, and Zephyrhills areas. Our stores offer a wide range of food and beverage options, including Nick & Moes Famous Fried Chicken, Pizza Hut, Quiznos Subs, and Taco Del Mar. We pride ourselves on providing exceptional customer service, convenient locations, and clean facilities.


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