Customer Experience Representative

6 days ago


Highlands Ranch, Colorado, United States Sirius Day Spa Full time
Job Overview

We are seeking a highly skilled Front Desk Specialist to join our team at Sirius Day Spa. As a key member of our front-line staff, you will be responsible for providing exceptional customer service, ensuring seamless check-in and check-out processes, and promoting our 200+ services.

Our ideal candidate is a detail-oriented individual with excellent communication skills, able to multitask, and maintain a professional image in a fast-paced environment. If you have experience in hospitality and retail, a high school diploma or equivalent, and a passion for delivering outstanding guest experiences, we encourage you to apply.

Key Responsibilities:
  • Guest Check-in/Check-out Process: Ensure accurate and efficient processing of guest arrivals and departures.
  • Phone Management: Handle incoming calls, respond to inquiries, and provide updates on services and promotions.
  • Sales and Marketing: Promote Medi Spa/Spa services, gift cards, and certificates, and maintain accurate sales data.
  • Inventory Management: Assist with inventory tracking, merchandising, and maintaining a beautiful presentation of the boutique area.

We offer a competitive starting salary of $15 per hour, plus commission, based on performance. Additionally, you will enjoy flexible scheduling, employee discounts, and opportunities for growth and development.



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