Patient Visit Coordinator
6 days ago
Job Summary:
We are seeking a highly organized and detail-oriented Patient Visit Specialist to join our team at Presbyterian Healthcare Services. As a Patient Visit Specialist, you will play a critical role in coordinating patient care and providing an exceptional patient experience.
Key Responsibilities:
- Review and follow orders entered into the EHR by clinicians
- Schedule return visits, lab, radiology, STAT & ASAP appointments, and advanced imaging
- Obtain prior authorization/referral per payor protocols
- Validate patient MyChart access
- Print AVS as applicable with double check for HIPAA privacy
- Collect any backend patient balance such as high deductible
- Communicate effectively to ordering clinicians when any restriction, such as access, restricts or prohibits scheduling as ordered
- Appointment reminder calls
Requirements:
- Minimum 18 months experience in a clinical setting with significant MD interaction
- Proficiency in prior authorization/certification/referral process
- Must pass EPIC competency for Registration at completion of Epic Clerical Training class
Benefits:
As a Presbyterian Healthcare Services employee, you will receive a comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, group term life insurance, and other optional voluntary benefits. Our Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.
About Presbyterian Healthcare Services:
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan, and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Why Work at Presbyterian?
We value our employees' differences and find strength in the diversity of our team and community. Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.
Compensation:
The maximum offer for this position is up to $20.55/Hr.
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