Patient Services Coordinator

4 days ago


Albuquerque, New Mexico, United States UNM Medical Group, Inc. Full time
Job Summary

We are seeking a highly skilled and dedicated Patient Services Coordinator to join our team at UNM Medical Group, Inc. This role will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical environment.

Key Responsibilities
  • Provide direct service to patients through phone and in-person interactions, including scheduling appointments and verifying demographic and insurance information.
  • Assist with concerns and complaints, and serve as a liaison with physicians, other providers, and insurance companies as needed.
  • Coordinate and process referrals and prior authorizations, and interface with insurance companies to verify coverage and obtain prior authorizations.
  • Maintain accurate and up-to-date patient records, and ensure that all necessary documentation is completed and submitted in a timely manner.
  • Provide exceptional customer service and maintain a positive and professional attitude in a fast-paced clinical environment.
Requirements
  • High school diploma or equivalent required; completed degree(s) from an accredited institution may be substituted for experience on a year-for-year basis.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, physicians, and other healthcare professionals.
  • Ability to work in a fast-paced clinical environment and prioritize multiple tasks and responsibilities.
  • Basic computer skills and proficiency in electronic medical records systems.
Why Work for UNM Medical Group, Inc.?

We are committed to providing exceptional patient care and service, and we are seeking a dedicated and compassionate individual to join our team. As a Patient Services Coordinator, you will have the opportunity to make a meaningful difference in the lives of our patients and their families.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.



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