Administrative Support Specialist

3 weeks ago


Sunnyvale, California, United States MSCCN Full time

About the Role:

This Administrative Support Specialist position at MSCCN is an exciting opportunity to provide vital support to our operations in the South Bay and Peninsula market. The successful candidate will be responsible for delivering exceptional customer service, assisting with mailroom and facilities tasks, and ensuring a safe and welcoming office environment.

Key Responsibilities:

  • Assist with shipping & receiving, front desk, light facilities, and office services
  • Cover positions in the mailroom, lobby, or with the facilities team as needed
  • Provide great customer service, be reliable, and self-motivated
  • Act as first point of contact for clients and guests
  • Maintain a safe and neat appearance of the office reception area
  • Take and relay messages; provide information and customer service to callers/guests
  • Coordinate video conferences and reserve visitor offices
  • Oversee communal office meeting spaces and submit facility requests
  • Receive, count, and process incoming items, letters, and packages
  • Deliver packages to departments and cubicles using a P.D.A. system
  • Prepare and package outgoing materials to prevent in-transit damage
  • Prepare shipping documentation and utilize a postage machine
  • Assist in maintaining office supplies inventory and deliver office supplies
  • Ability to commute to locations in downtown San Francisco and Oakland

Requirements:

  • High School diploma or GED equivalent required
  • 1-2 years' experience in shipping & receiving or mailroom preferred
  • Facilities or facilities coordinator experience preferred
  • Reliable transportation to report to different work locations
  • Strong verbal communication and phone skills
  • Professional demeanor, appearance, and attitude
  • Ability to handle confidential and sensitive material
  • Proficiency in MS-Office: Word, Excel, Outlook, and PowerPoint

Salary: $45,000 - $60,000 per year



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