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Team Lead

2 months ago

Braintree, Massachusetts, United States MadRag Full time

Job Summary:

The Team Lead is responsible for supporting the Management Team by demonstrating a Selling Behavior, Floor Leadership and promoting a Positive Work environment.

Essential Functions:

• Assist the Store Manager/Assistant Manager with daily operations, activities of employees and other tasks as needed

• Support business operations, policies and procedures.

• Assist to process and finalize weekly time and attendance records

• Perform sales and stock duties (receiving and feeding merchandise to the sales floor)

• Maintain, recover and replenish sales floor and backstock

• Provide excellent customer service and resolve issues involving customer relations

• Ensure the proper processing and display of merchandise and visual presentations

• Oversee and monitor all methods of loss prevention which include the protection of company assets

• Assist the Store Manager/Assistant in maintaining compliance standards for shrink control.

• Assist with training and development of new sales associates

• Ability to complete banking

• Other duties as assigned

Requirements:

• High School Diploma or equivalent required

• Minimum of 1-2 years of fashion retail experience and/or visual merchandising

• Ability to work a flexible schedule including nights and weekends

• Must have a high level of integrity

• Must have excellent customer service skills.

• Demonstrates proficiency using a personal computer and company communication tools, such as email, Internet and Microsoft products (e.g., Word, Excel, Office and Outlook)

Environment & Physical Demands:

• Constant walking and standing; frequent bending, stooping and reaching

• Strong sensory skills such as good eyesight, good hearing and dexterity

• Ability to consistently lift 10-35lbs; occasionally lift up to 55lbs with the ability to push or pull more than 55lbs.