Team Leader

3 days ago


Braintree, Massachusetts, United States Primark Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Primark. As a Team Leader, you will be responsible for leading a team of Retail Assistants to provide an exceptional store environment and customer experience, while optimizing sales.

Key Responsibilities

  • Lead a team of Retail Assistants to achieve sales targets and provide excellent customer service.
  • Manage daily tasks and allocate responsibilities to team members to ensure efficient store operations.
  • Collaborate with the store management team to support the running of the store and develop a high-performing retail team.
  • Recruit, onboard, and develop Retail Assistants to ensure a culture of continuous learning and improvement.
  • Manage cash lanes and Fitting Room areas to maintain high standards of customer service and store appearance.
  • Monitor customer feedback and complaints to ensure prompt resolution and improve customer satisfaction.
  • Manage stock file accuracy and drive improved availability in-store to meet customer demand.
  • Implement Primark Pricing Principles and monitor pricing for accuracy and compliance.

What We Offer

As a Team Leader at Primark, you will have the opportunity to work in a fast-paced and dynamic environment, where you will be empowered to succeed and grow with the company. We offer competitive benefits, work-life balance, and opportunities for career advancement.

Requirements

  • Excellent leadership and communication skills to motivate and coach a team of Retail Assistants.
  • Strong commercial awareness and understanding of local selling patterns to drive sales and customer satisfaction.
  • Ability to guide and support a team to achieve results and maintain high store standards.
  • Good planning and organizational skills to prioritize tasks and manage multiple responsibilities.
  • Experience in a retail environment, with a proven track record of leading a team and achieving sales targets.

What We're Looking For

We are looking for a highly motivated and experienced Team Leader who is passionate about delivering exceptional customer service and driving sales growth. If you have a strong leadership style, excellent communication skills, and a proven track record of success in a retail environment, we would love to hear from you.

Pay Range

The pay range for this role is: $27.50

This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.

Equal Opportunities Employer

Primark is an equal opportunity employer. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email with your request. This email is not for general employment inquiries or correspondence.


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