Retail Operations Manager

5 days ago


Boise, Idaho, United States The UPS Store #4537 Full time
Job Summary

The Assistant Center Manager is a key member of our retail team, responsible for supporting the Center Manager in the day-to-day operations of our store. This role requires strong leadership and communication skills, as well as the ability to work independently and as part of a team.

Key Responsibilities
  • Assist the Center Manager in managing personnel, including recruiting, training, and scheduling associates
  • Help develop and implement the store marketing program
  • Monitor and evaluate customer service delivery and customer satisfaction
  • Manage Center financials and prepare reporting
  • Oversee inventory and perform other duties as assigned
Requirements
  • High school diploma or GED required
  • One year of supervisory experience in logistics, retail, or other relevant industry
  • P&L experience preferred
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills and strong customer service skills

This is a full-time position, with a dynamic and fast-paced work environment. The ideal candidate will have a strong work ethic, excellent communication skills, and the ability to work well under pressure.

The UPS Store #4537 is an equal opportunity employer, committed to diversity and inclusion in the workplace.



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