Retail Operations Manager

1 week ago


Boise, Idaho, United States The UPS Store #4537 Full time
Assistant Center Manager Job Description

The UPS Store #4537 is seeking a highly skilled and experienced Assistant Center Manager to join our team. As a key member of our management team, you will play a vital role in ensuring the smooth operation of our retail location.

Key Responsibilities:
  • Personnel Management: Assist with recruiting, training, and scheduling of associates, as well as coaching and developing their skills to optimize performance.
  • Customer Service: Monitor and evaluate customer service delivery and satisfaction, and implement strategies to improve it.
  • Marketing and Sales: Help develop and implement the store's marketing program to drive sales and growth.
  • Financial Management: Assist with managing center financials, preparing reports, and analyzing data to inform business decisions.
  • Inventory Management: Oversee inventory levels, manage stock, and ensure accurate tracking and reporting.
  • Store Maintenance: Ensure the store is clean, safe, and well-organized, and perform other duties as assigned.
Requirements:
  • Education: High school diploma or equivalent required; advanced education preferred.
  • Experience: One year of supervisory experience in logistics, retail, or a related industry.
  • Skills: Strong computer skills, including Microsoft Office and Adobe Suites; excellent phone and customer service skills.

We offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and results-driven individual with a passion for retail operations, we encourage you to apply for this exciting opportunity.



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