Customer Success Manager
7 days ago
Dashworks Inc is a pioneering company that is revolutionizing the way businesses collaborate and share knowledge. We are on a mission to create a platform that makes it easy for anyone to find or discover knowledge about anyone or anything at work.
Job Title: Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing a book of Enterprise accounts at Dashworks Inc. Your primary goal will be to develop and leverage customer relationships to expand usage within new teams and departments.
Key Responsibilities:- Manage full post-sales cycle (onboarding, training, growth, renewal)
- Be responsible for the health and retention of our Dashworks Enterprise users
- Act as the bridge between Enterprise accounts and our Product team - helping shape the future of Dashworks
- 3+ years of Customer Success or Account Management experience
- History of over-achievement and experience in managing a book of business within a SaaS B2B business
- Experience with CS tools such as HubSpot, Gainsight, and others
- Competitive salary - regularly reviewed to make sure you're always getting what you deserve
- Meaningful equity - you'll own a part of Dashworks Inc and share in our success
- Healthcare, vision, dental, and mental health coverage
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Customer Success Manager
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