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Senior Client Manager

2 months ago

Cleveland, Ohio, United States OpenText Full time

About the Role

We are seeking a highly skilled and experienced Senior Client Manager to join our Professional Services team at OpenText. As a key member of our team, you will be responsible for managing client relationships, developing solutions, and driving revenue growth.

Key Responsibilities

  • Develop and implement sales strategies to drive revenue growth and expand our customer base
  • Build and maintain strong relationships with clients, understanding their business needs and providing tailored solutions
  • Collaborate with cross-functional teams, including sales, technical pre-sales, and practice leads, to deliver value-added services to clients
  • Work with OpenText Professional Services Partners to staff projects and ensure timely delivery of services
  • Manage client expectations, negotiate project deliverables, and ensure timely updates of opportunity status in our CEM system

Requirements

  • Proven track record of success in sales and client management, with a strong understanding of the Enterprise Information Management space
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
  • Ability to work in a fast-paced environment, with a strong focus on results and customer satisfaction
  • Strong analytical and problem-solving skills, with the ability to develop creative solutions to complex business challenges

About OpenText

OpenText is a global leader in information management, with a strong commitment to innovation, creativity, and collaboration. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.