Social Services Coordinator

4 days ago


New Bedford, Massachusetts, United States The Women's Center Massachusetts Full time
Job Description:

The Social Services Coordinator will provide trauma-informed support, case management, and counseling advocacy to victims and survivors of domestic violence and sexual assault. The ideal candidate will have experience in crisis intervention and possess strong written and verbal communication skills.

We are seeking a mission-driven individual who can effectively engage with culturally diverse populations. The successful candidate will be able to establish rapport and demonstrate empathy while maintaining professionalism and clear boundaries.

  • Identify and prioritize clients' self-identified case management and counseling needs. Develop customized plans.
  • Make initial contact with clients within 24 hours of being assigned the case.
  • Conduct trauma informed, survivor-centered, goal-oriented counseling advocacy with clients on a regular basis.
  • Provide crisis intervention to walk-in clients as needed.
  • Co-facilitate group sessions on various relevant topics.
  • Provide referrals for needed services to appropriate agencies and providers.
  • Update and maintain accurate client charts.
  • Provide updates to the Counseling Advocacy Manager.
  • Additional responsibility as a Medical Advocate.

The estimated salary for this position is $26.50 per hour based on experience, plus comprehensive benefits, including health, dental, and visual insurance, employer-paid life insurance, vacation, personal, and sick time, holidays, and access to a 403b retirement plan.



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