IT Support Specialist

3 weeks ago


Harrisburg, Pennsylvania, United States Pomeroy Technologies Full time
Job Description

Pomeroy Technologies seeks a skilled IT Support Specialist - Field Services to join our team. As a key member of our field services team, you will be responsible for providing exceptional customer service, troubleshooting and repairing IT hardware, and managing service zones to ensure service calls are completed within the Service Level Agreement.

Responsibilities
  • Field Services: Troubleshoot and repair failed IT hardware in retail store and/or office settings, ensuring timely completion of service calls and adherence to company policy.
  • Service Zone Management: Manage assigned service zone to ensure service calls are completed within the Service Level Agreement, following company policy related to inventory management, service call management, safety initiatives, and others.
  • Inventory Management: Maintain spare and parts inventory in van for multiple customer environments, record accurate usage of service parts as dictated by the service management system, and maintain constant adherence to inventory control practices and standards.
  • Safety and Compliance: Focus on safety at all times, including maintaining a safe driving record, and ensure compliance with company and manufacturer recommended maintenance schedules.
Requirements
  • Technical Skills: Proficiency in IT hardware troubleshooting and repair, experience with service management systems, and knowledge of inventory control practices.
  • Soft Skills: Excellent customer service skills, ability to work independently, and strong communication skills.
Benefits
  • Competitive Salary: $65,000 - $80,000 per year, based on experience.
  • Benefits Package: Includes health, dental, and vision insurance, 401(k) matching, and paid time off.
Why Join Pomeroy Technologies?

Pomeroy Technologies is a leading provider of IT services, and we offer a dynamic and supportive work environment. As an IT Support Specialist - Field Services, you will have the opportunity to work with a variety of clients, develop your technical skills, and advance your career in the field of IT.

We estimate the salary for this position to be around $72,500 per year, based on the location and requirements of the job. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.

Estimated Salary: $72,500 per year


  • IT Support Specialist

    4 weeks ago


    Harrisburg, Pennsylvania, United States Hospice of Central Pennsylvania Full time

    Job Summary:As an IT Support Specialist at Hospice of Central Pennsylvania, you will play a vital role in ensuring the smooth operation of our computer systems. Your primary responsibility will be to provide top-notch support to our organization's users, addressing their technical issues and concerns in a timely and professional manner.Key Responsibilities:...


  • Harrisburg, Pennsylvania, United States ATC Full time

    Job Title: Client Support SpecialistATC is seeking a highly skilled Client Support Specialist to join our team. In this role, you will be responsible for providing exceptional support to our senior relationship managers, ensuring seamless communication and coordination with municipalities and members.Key Responsibilities:Assist in maintaining accurate client...


  • Harrisburg, Pennsylvania, United States cyberThink Full time

    Job Title: Client Support SpecialistAt cyberThink, we are seeking a highly skilled Client Support Specialist to join our team. This role will play a critical part in the management and coordination of current and new business development, pension plan contract management, client satisfaction, and dispute resolution.Key Responsibilities:Communication:...


  • Harrisburg, Pennsylvania, United States Concentra Full time

    Job SummaryConcentra is seeking a Medical Support Specialist to join our team. As a Medical Support Specialist, you will play a vital role in providing exceptional care to our patients.The ideal candidate will have a strong background in medical procedures and terminology, as well as excellent communication and interpersonal skills. You will be responsible...


  • Harrisburg, Pennsylvania, United States Concentra Career Choice Full time

    Overview:At Concentra Career Choice, we are seeking a skilled Medical Support Specialist to join our patient care team. As a vital member of our team, you will play a crucial role in providing exceptional care to our patients.The Medical Support Specialist is responsible for performing routine medical and testing procedures under direct supervision of the...


  • Harrisburg, Pennsylvania, United States cyberThink Full time

    Job Title: Client Support SpecialistJob Summary:We are seeking a highly skilled Client Support Specialist to join our team at cyberThink. The successful candidate will be responsible for assisting in the management and coordination of current and new business development, pension plan contract management, client satisfaction, and dispute resolution.Key...


  • Harrisburg, Pennsylvania, United States SESI Schools Full time

    About SESI SchoolsSESI Schools is a premier provider of education services for K-12 students who require additional educational and behavioral supports to overcome challenges that impede success in a traditional school setting.We partner with school districts to run classrooms, on-site, within district boundaries and standalone schools that meet the...


  • Harrisburg, Pennsylvania, United States VGroup Inc Full time

    Job Title: Desktop Support SpecialistJob Description:Job Summary: We are seeking a skilled Desktop Support Specialist to join our team at VGroup Inc. As a Desktop Support Specialist, you will be responsible for providing technical support for workstations, laptops, and other devices in a large enterprise environment. Responsibilities:Monitor incident queues...


  • Harrisburg, Pennsylvania, United States Wildeman and Obrock, CPA's PC Full time

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Wildeman and Obrock, CPA's PC. As an Administrative Support Specialist, you will be responsible for managing client files, filing, and ongoing client database management in multiple software programs. You will also be responsible for greeting clients,...


  • Harrisburg, Pennsylvania, United States Software Technology Inc. Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Software Technology Inc. as a Workstation Support Technician. This role will be responsible for providing technical support for workstations, laptops, Macs, and device peripherals.Key ResponsibilitiesMonitor incident queues for technical issues and provide timely support to...


  • Harrisburg, Pennsylvania, United States Georgia IT Inc Full time

    Job Title: Technical Architecture SpecialistJob Summary:This position serves as a Technical Specialist Adobe Developer supporting the IT department with the development of innovative solutions.Key Responsibilities:Support the development of Adobe-based applicationsCollaborate with the IT team to design and implement technical solutionsProvide expertise in...


  • Harrisburg, Pennsylvania, United States Technovision Inc Full time

    Job Description:The Helpdesk Support Specialist will provide technical assistance to citizens accessing their immunization records through the PIERS Public Portal. This role will also involve providing support to end-users of PIERS, responding to inquiries via phone and email, and monitoring and escalating system issues to the supervisor and PIERS team.Key...


  • Harrisburg, Pennsylvania, United States Signature Staffing Full time

    Job OverviewSignature Staffing is seeking a skilled Technical Support Specialist to join our team in Chester, PA. As a key member of our support team, you will provide top-notch technical assistance and support to our clients, ensuring their hardware and software needs are met.Key ResponsibilitiesProvide technical support and assistance to clients via phone...


  • Harrisburg, Pennsylvania, United States Temple University Full time

    Job Summary:The Administrative Specialist will provide administrative support to the Medication Administration Training Program at Temple University. This is a part-time, grant-funded position.Key Responsibilities:Provide administrative support to the program, including answering questions, researching and testing system output, and providing information and...


  • Harrisburg, Pennsylvania, United States UPMC Life Changing Medicine Full time

    Job Summary:The Medical Support Specialist - Patient Care provides routine patient care and supports the department services in accordance with established policies and procedures, and as may be directed by the nurse or physician to assure that the highest degree of quality patient care can be maintained at all times. This role is an excellent opportunity to...


  • Harrisburg, Pennsylvania, United States Youth Advocate Programs Full time

    Job Summary: We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Youth Advocate Programs. The successful candidate will provide administrative support to our clinic, ensuring seamless operations and exceptional participant experiences. Main Responsibilities: Coordinate participant billing, preparing...


  • Harrisburg, Pennsylvania, United States Temple University Full time

    Job Summary:The Administrative Specialist will provide administrative support to the Medication Administration Training Program at Temple University. This is a part-time, grant-funded position.Key Responsibilities:Provide administrative support to the program, including answering questions, researching and testing system output, and providing information and...


  • Harrisburg, Pennsylvania, United States Russell Tobin Full time

    Russell Tobin's client, a leading financial services company, is seeking a highly skilled Associate Service Support Specialist to join their team in Harrisburg, PA.Job Title: Associate Service Support SpecialistPay Rate: $25/hr. - $28.49/hr.Location: 100% REMOTE (Harrisburg, PA - East Coast)Contract Duration: 6 months with possibility for extensionKey...


  • Harrisburg, Pennsylvania, United States Concentra Full time

    h2Radiologic Technologist and Medical Support Specialist Job Description/h2pAt Concentra, we are seeking a highly skilled Radiologic Technologist and Medical Support Specialist to join our patient care team. As a vital member of our team, you will play a crucial role in providing exceptional care to our patients./ppbKey Responsibilities:/b/pulliPerform...


  • Harrisburg, Pennsylvania, United States State of Pennsylvania Full time

    Job SummaryWe are seeking an experienced IT Support Specialist to join our team in the Health and Human Services (HHS) IT Delivery Center. The successful candidate will provide end-to-end IT services to all staff in the Department of Human Services (DHS), the Department of Health (DOH), the Department of Drug and Alcohol Programs (DDAP), and the Pennsylvania...