Cafe Retail Operations Manager

1 day ago

Everett WA USA, United States Compass Group USA Full time
Job Summary

Job Title: Cafe Retail Manager

Job Summary: We are seeking a highly skilled Cafe Retail Manager to join our team at Morrison Healthcare. As a Cafe Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities
  • Plan and Supervise: Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members.
  • Customer Satisfaction: Ensures customer satisfaction and good public relations through the safe and efficient use of resources.
  • Staff Direction: Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards.
  • Training and Development: Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation.
  • Reporting: Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
  • Communication: Communicates effectively with all team members, patients, and families.
  • Cash Handling: Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds.
Preferred Qualifications
  • Education: B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
  • Experience: Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training.
  • Skills: Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • P&L Accountability: P&L accountability and contract-managed service experience is desirable.
  • Cash Retail Operations: Experience with cash retail operations.
  • Retail Marketing: Retail marketing experiences are highly desirable.
  • Leadership: Supervisory, leadership, management, and coaching skills.
  • Communication: Good communication skills both written and verbal.
  • Computer Skills: Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail, and the Internet.
Benefits
  • Medical: Medical
  • Dental: Dental
  • Vision: Vision
  • Life Insurance/AD: Life Insurance/AD
  • Disability Insurance: Disability Insurance
  • Retirement Plan: Retirement Plan
  • Flexible Time Off: Flexible Time Off
  • Holiday Time Off: Holiday Time Off (varies by site/state)
  • Associate Shopping Program: Associate Shopping Program
  • Health and Wellness Programs: Health and Wellness Programs
  • Discount Marketplace: Discount Marketplace
  • Identity Theft Protection: Identity Theft Protection
  • Pet Insurance: Pet Insurance
  • Commuter Benefits: Commuter Benefits
  • Employee Assistance Program: Employee Assistance Program
  • Flexible Spending Accounts (FSAs): Flexible Spending Accounts (FSAs)

Compass Group is an equal opportunity employer.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Morrison Healthcare maintains a drug-free workplace.

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