Revenue Operations Specialist
4 weeks ago
Job Summary: We are seeking a highly skilled Revenue Specialist to join our team at Hampton Roads Transit. The successful candidate will be responsible for providing assistance to the Director of Revenue, performing data-entry functions, preparing reports and forms, supervising money counting operations, and receiving and accounting for cash to bank accounts.
Key Responsibilities:
- Perform monthly reconciliation of TVM/Customer Service change funds in vault
- Assist with Revenue Procurement Contracts
- Prepare and submit RFP submissions
- Exercise Option Years
- Approve invoices
- Maintain inventory of fare media (monthly inventory counts and ordering)
- Record and approve the destruction of all used or expired tickets
- Maintain supplies and reconcile to budget
- Communicate with employees and managers to exchange information and explain procedures
- Perform Money Room Operations Supervisor duties in absence
- Daily deposit reconciliation
- Deposit receipts to appropriate bank accounts
- Collect money from farebox and vault bags
- Supervise and assist Money Room Attendants in counting bills for daily deposit, seal coins for shipment by armored car
- Assist in supervising Revenue Attendants and overseeing assigned workload, which includes monitoring and enforcing all security policies
- Report violations to Money Room Operations Supervisor and assist in administering disciplinary action
- Approve employees' work schedules and time reports in absence of Money Room Operations Supervisor
- Order fulfillment/shipping
- Conduct ad-hoc analysis as requested
- Manage employee pin/alarm codes and key issuance
- Manage money room access forms and compliance
- Manage new hire and termination forms
- Manage records created and received in compliance with Hampton Roads Transit Records Management Policy and Procedures
Requirements:
- Knowledge of bookkeeping procedures
- Ability to interact effectively with TDCHR managers and staff and with representatives of outlets
- Ability to make logical decisions based on understanding of day-to-day operations, using sound judgment and common sense
Software Requirements:
- Proficiency in using computer systems and listed software applications associated with performance of assigned work
- Basic problem-solving skills associated with software applications used
Safety Responsibility:
- Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees, and public from injury or harm
- Promote safety awareness and follow safety procedures and policies
- Take an active part in reporting unsafe conditions and any hazards within workplace to Supervisor, Manager, and/or Safety Department
Training and/or Education:
- Possession of a bachelor's degree (preferred) or equivalent work experience in revenue
Required Experience:
- Three years of revenue experience
Licenses or Certificates:
- Possess a valid Driver's License
- Acquire a Virginia Driver's License within 60 days after date of hire (in instances when out of state license is not applicant's current state of residence)
Special Requirements:
- This position is classified as essential personnel
FLSA Status:
- Exempt
Physical Demands:
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Unusual Demands:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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