Career Navigator Specialist
2 weeks ago
Type: Full-time, Non-Exempt
Location: 210 North Choctaw Avenue, El Reno, OK 73036
Wage: $17.16 to $19.00 per hour
About the CompanyDynamic Workforce Solutions (DWFS) is a leading provider of workforce development and training solutions. With over three decades of experience, we have established a reputation for delivering innovative and effective services that meet the needs of our clients and the communities we serve.
Primary Objectives of the PositionThe Career Navigator will provide integrated workforce planning services to career center customers. This includes aiding customers in developing, evaluating, and implementing plans to find employment and/or enhance their employment skills.
Essential Job Functions- Interview customers to assess ongoing service needs, obtain occupational information, and explore employment opportunities and/or training.
- Coach customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information.
- Provide career advisement, including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services.
- Perform visits to customers' homes, training providers' sites, and/or employment sites.
- Develop and implement service plans to meet customer needs, ensuring that service plans are maintained and updated as needed.
- Coordinate service provider activities.
- Implement prescribed program-related procedures and accurate case management.
- Provide ongoing case management and serve as a liaison between customers and service providers.
- Manage a comprehensive caseload of job seekers.
- Provide employment services on an ongoing basis.
- Provide guidance and other assistance to help participants retain employment.
- Accurately document customer interactions through well-written case notes in an automated system.
- Ensure that case files meet or exceed programmatic requirements.
- Prepare reports as requested.
- Address the unique needs and barriers of customers and create an environment of inclusion for all participants.
This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required.
Physical Demands/Work EnvironmentThe physical requirements of this position include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech, and hearing; hand and eye coordination, and manual dexterity are necessary to drive an automobile and operate a computer keyboard and basic office equipment.
Skills/AbilitiesBasic computer literacy, including the ability to use the Internet and Microsoft Office products, is required. Keyboarding skills are mandatory. The ability to work in a team environment, excellent interpersonal skills, and a customer-service orientation are essential. Strong oral and written communication skills are also required.
Additional RequirementsA valid driver's license and adequate vehicle insurance coverage are required.
Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities.
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