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Renewal Sales Specialist

1 month ago

Reno, Nevada, United States Inc Authority LLC Full time

Join Inc Authority LLC as a Renewal Sales Specialist and be part of a high-performance organization that empowers entrepreneurs to succeed in the business world. Our team is dedicated to providing the highest standard of customer service, and we're seeking a confident and enthusiastic individual to join our ranks. As a Renewal Sales Specialist, you will engage with existing customers to ensure state compliance, analyze customer feedback, and develop techniques to ensure customer retention. You will also provide excellent customer service, explain and upsell our products and benefits, and collaborate with sales and customer service management on ideas and tactics to provide customers with new services. Our great work environment rewards you for superior communication skills and puts you on the fast-track to a long-term career. With a competitive salary and uncapped commissions, spiffs, and bonuses, you will have the opportunity to earn up to $100,000+ and enjoy a fun and exciting team-oriented work environment. Responsibilities include inbound and outbound calls with customers, responding to customer queries in a timely manner, and analyzing customer feedback to develop techniques for customer retention. Essential functions include excellent phone communication skills, interpersonal skills, and the ability to navigate a CRM system and use a headset. Requirements include a minimum of 1-year call center/phone sales experience, customer service/call center experience, punctuality, and a positive and professional demeanor and appearance. If you have a passion for helping others and a positive, can-do attitude, we encourage you to apply for this exciting opportunity.