Career Navigator Specialist
4 weeks ago
Dynamic Workforce Solutions is seeking a skilled Career Navigator to join our team. As a Career Navigator, you will play a critical role in helping individuals achieve their employment goals.
Job Summary:The Career Navigator will provide integrated workforce planning services to career center customers, aiding them in developing, evaluating, and implementing plans to find employment and/or employment skills. This role requires strong interpersonal skills, excellent communication skills, and the ability to work in a team environment.
Key Responsibilities:- Conduct interviews with customers to assess ongoing service needs, obtain occupational information, and explore employment opportunities.
- Coach customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information.
- Provide career advisement, including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services.
- Perform visits to customers' homes, training providers' sites, and/or employment sites to provide ongoing case management and serve as a liaison between customers and service providers.
- Develop and implement service plans to meet customer needs, ensuring that service plans are maintained and updated as needed.
- Coordinate service provider activities and implement prescribed program-related procedures and accurate case management.
- Provide employment services on an ongoing basis and provide guidance and other assistance to help participants retain employment.
- Accurately document customer interactions through well-written case notes in an automated system and ensure that case files meet or exceed programmatic requirements.
- Address the unique needs and barriers of customers and create and maintain an environment of inclusion for all participants by making customer referrals to appropriate workshops, assessments, and internal programs while ensuring equitable access for all individuals regardless of needs or barriers.
- Valid driver's license and adequate vehicle insurance coverage.
- Basic computer literacy, including the ability to use the Internet and Microsoft Office products.
- Keyboarding skills mandatory.
- Ability to work in a team environment.
- Excellent interpersonal skills and customer-service orientation.
- Strong oral and written communication skills.
- Bilingual candidates preferred.
Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities. We strive to create a work environment that provides all our team members with equal access to information, development, and opportunity. Our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service.
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