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Director of Underwriting Research and Development

2 months ago


San Antonio, Texas, United States USAA Full time
About the Role

USAA is seeking a highly skilled and experienced Director of Underwriting Research and Development to join our team. As a key member of our underwriting leadership, you will be responsible for managing a team of staff insurance professionals in planning, developing, and administering Property and Casualty Auto Underwriting Strategic Programs that support both corporate and P&C operational performance objectives.

Key Responsibilities
  • Directs the identification, analysis, development, and implementation of complex initiatives that maintain the relevance and integrity of our underwriting policies, processes, and programs while balancing operational efficiency, competitiveness, and regulatory compliance.
  • Ensures the creation of new strategic programs and capabilities for Underwriting, including overseeing business configuration efforts, testing, and deployment.
  • Directs the development, maintenance, and optimization of existing processes and systems to comply with legal and company requirements while delivering maximum ROI.
  • Manages the identification and implementation of opportunities to improve processes and systems to increase member conductivity, employee experience, risk mitigation, and operational efficiency.
  • Directs the oversight of P&C Underwriting supplier programs, leveraging available products to improve risk management and operational efficiency.
  • Collaborates cross-functionally to identify and implement P&C Underwriting requirements for new products, services, and data.
  • Stays abreast of emerging technology and external factors that may present opportunities for P&C Underwriting, including evaluating industry solutions for application to products, programs, and processes.
  • Develops business cases and business requirements for identified solutions.
  • Directs and oversees multiple initiatives in support of Underwriting and/or regulatory compliance-related initiatives, including but not limited to: oversight of procedures/process, accurate regulatory reporting and filing, document governance, risk control self-assessments, procedure governance, control design, new product controls, CoSA Third Party Governance, or quality governance.
  • Leads planning for highly complex processes, including problem definition, evaluation of requirements, design, testing, and implementation of business processes.
Requirements
  • Bachelor's Degree or 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
  • 8 years of experience in Property & Casualty, Project Management, Process Engineering, Business Process, or Risk Management, to include direct experience executing underwriting processes and/or defining underwriting procedures.
  • 3 years of direct team lead or management experience.
  • Advanced knowledge of relevant industry practices, trends, and regulatory requirements.
  • Experience reviewing policies and procedures documents and identifying and articulating the risks and opportunities.
  • Proven skills in developing strong relationships with peers and business stakeholders and collaborating across the organization.
  • Advanced experience in developing and presenting analysis and findings to senior levels of management and key stakeholders to gather support for business initiatives and influence strategy.
  • Advanced proficiency using Microsoft Word, Excel, PowerPoint, and/or Access.
What We Offer

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

The salary range for this position is: $120,550-$230,400.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

For more details on our outstanding benefits, please visit our benefits page on https://www.usaa.com/inet/sc/employee_benefits.