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Guest Services Representative
2 months ago
Front Desk Coordinator
As a vital member of our team at Village Clubs, you will play a key role in creating a welcoming atmosphere for our guests. Your responsibilities will include:
- Promoting a Healthy Lifestyle: Encourage a balance between work and personal life while fostering a culture of wellness among members and staff.
- Exceptional Customer Service: Strive to exceed guest expectations through enthusiasm and a helpful demeanor.
- Member Engagement: Greet and check in members with warmth and hospitality, ensuring a positive experience from the moment they arrive.
- Transaction Management: Handle both cash and non-cash transactions accurately and efficiently.
- Program Assistance: Support members in enrolling in various programs and activities.
- Front Desk Maintenance: Ensure the front desk area is clean, organized, and safe for all.
- Communication Skills: Operate multi-line telephone systems to assist members and guests promptly.
- Availability: Must be available to work on weekends to accommodate our members' needs.
- Experience: Previous experience in high-end hospitality or health club environments is preferred.
- Physical Requirements: The role involves standing, walking, lifting, bending, and kneeling, requiring good physical stamina.
- Visual Acuity: Necessary for performing various tasks effectively.
Join us in creating a fun and engaging environment that promotes health and wellness for all