Operations Director for Premium Hospitality

4 days ago


San Francisco, California, United States Park Tavern on Washington Square Full time

At Park Tavern on Washington Square, we're seeking an experienced Service Manager to lead our team in delivering exceptional guest experiences. The ideal candidate will possess a strong background in Guest Relations management or Maître D' experience at a high-caliber establishment.

About the Role

This is an exciting opportunity to join a dynamic team and contribute to the success of our restaurant. As Service Manager, you'll be responsible for cultivating a welcoming atmosphere, recruiting and training staff, driving hospitality culture, and overseeing private events programming. Your expertise will be invaluable in maintaining high standards of cleanliness, timeliness, and consistency.

Key Responsibilities
  • Cultivate a warm and inviting environment that exceeds guest expectations
  • Recruit, onboard, mentor, train, and coach team members to ensure excellent service delivery
  • Drive the culture of hospitality and guide team performance to deliver exceptional results
  • Oversight of private events programming, including billing and reporting
  • Maintain focus on front-door operations and coordinate training as needed
  • Ensure completion of all side work before and after service
  • Prioritize tasks, delegate effectively, and maintain a clean and organized workspace
Requirements
  • High School Diploma or equivalent required; Food & Beverage management and/or Maitre D' experience preferred
  • Strong analytical and problem-solving skills, with ability to adapt to changing circumstances
  • Excellent interpersonal and negotiation skills, with a proven track record of building strong relationships
  • Ability to prioritize tasks, delegate effectively, and maintain a clean and organized workspace
  • Basic understanding of G Suite and scheduling software
  • Proficient with POS Systems and reservation systems
Compensation

The estimated annual salary for this position is $65,000-$80,000, depending on experience. This figure is based on industry standards and takes into account the location, job requirements, and qualifications.

About Park Tavern on Washington Square

Park Tavern on Washington Square is a premier dining destination located in the heart of San Francisco. We offer an upscale yet approachable dining experience, with a focus on quality food, attentive service, and exceptional hospitality. Our team is passionate about delivering memorable experiences for our guests, and we're seeking like-minded individuals to join our crew.



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