Hospitality Services Operations Manager
1 day ago
At the University of California - San Francisco Campus and Health, we are seeking a highly skilled Hospitality Services Associate Director to lead our Environmental & Hospitality Services team.
About the RoleThe ideal candidate will possess excellent leadership skills, with experience in managing hospital services under Environmental Services (EVS) and/or Hospitality Services. Key responsibilities include overseeing cleaning and housekeeping operations, enforcing SOPs/Standards of Work, and implementing process improvement strategies.
Key Responsibilities- Manage hospitality leadership involved in supervising cleanliness for patient rooms, nursing units, surgical areas, and public restrooms.
- Ensure compliance with infection-control practices and oversee bio-hazardous waste disposal.
- Monitor inventory and inspect equipment for repair or replacement.
- Oversee the Linen Department.
To be successful in this role, you will need:
- A Bachelor's degree in a related area and/or equivalent experience/training.
- Five or more years of housekeeping/healthcare management experience.
- Working knowledge of custodial and housekeeping services, including knowledge of codes and policies governing biohazardous and hazardous waste.
- Strong written and verbal communication skills.
- Proven analytical and problem-solving skills.
- Demonstrated ability to build effective working relationships.
- Knowledge of fiscal management, including budget development.
- Ability to implement process improvement strategies.
- Knowledge of human resources management and staff development.
- Ability to prepare monthly reports on KPIs and statistics.
- Coordinate and compile results from QA and Infection Control monitoring programs.
As a key member of our team, you will have the opportunity to work with a diverse group of professionals and contribute to the delivery of high-quality patient care.
Estimated Salary: $120,000 - $180,000 per year-
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