Front Desk Associate

1 month ago


Warren, Michigan, United States Ascension Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Clerk to join our Primary Care team. As a key member of our administrative staff, you will provide exceptional customer service to patients and visitors, ensuring a positive experience in our medical setting.

Responsibilities
  • Provide administrative and clerical support to patients and customers in a medical setting.
  • Greet patients and visitors, check patients in and out, and obtain necessary documentation.
  • Verify and enter demographic information, obtain and verify insurance authorizations/precertification, and complete medical record release requests.
  • Schedule and confirm patient appointments, enter, review, and submit charges for patient procedures and services daily.
  • Collect co-payments and reconcile all daily reports and deposits for accuracy.
  • Provide general office and clerical support to assigned area.
Requirements
  • High School diploma equivalency or 1 year of applicable cumulative job-specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
About Ascension

Ascension Michigan operates 16 hospitals and more than 300 related healthcare facilities that together employ nearly 23,000 compassionate associates. We are a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

We are committed to providing spiritually centered, holistic care that sustains and improves the health of the communities we serve throughout Michigan. Our Mission, Vision, and Values encompass everything we do at Ascension, and every associate is empowered to give back, volunteer, and make a positive impact in their community.

We are an equal employment opportunity employer and welcome applications from diverse candidates. We are a military-friendly organization and offer many benefits to support the well-being of our military families, spouses, veterans, and reservists.



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