Customer Service Ambassador

4 weeks ago


Warren, Michigan, United States Planet Fitness Full time
Customer Service Representative

At Planet Fitness, we're committed to providing an exceptional experience for our members. As a Customer Service Representative, you'll play a key role in delivering this experience.

Key Responsibilities:
  • Provide personalized service to members, responding to their needs and concerns in a timely and professional manner.
  • Manage front desk activities, including checking members into the system and facilitating updates to their accounts.
  • Take prospective members on tours of our facilities, showcasing the benefits and amenities of our club.
  • Respond to member inquiries and resolve issues in a fair and courteous manner.
  • Work collaboratively with other team members to ensure seamless delivery of services.

We're looking for a friendly, approachable, and detail-oriented individual who is passionate about delivering exceptional customer service. If you're a team player with a positive attitude and a commitment to excellence, we'd love to hear from you.



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