Clay Brook Front Desk Representative
2 days ago
Sugarbush Resort is a premier year-round destination offering exceptional skiing and riding experiences, an award-winning ski school, mountain biking, golf, disc golf, and a fully appointed Health and Recreation Center. We are seeking a dedicated and friendly Front Desk Agent to join our all-star team and deliver an unparalleled guest experience.
Benefits- Free skiing and riding privileges at Sugarbush and Alterra Mountain Company resorts for eligible employees and their dependents.
- Discounted rates at non-Alterra-owned Ikon Pass destinations.
- Free golf and health & recreation center membership for eligible employees and their dependents.
- Vacation and sick time off to rest, relax, recharge, or recover.
- Generous discounts on food & beverage, apparel, and outdoor gear.
- Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more.
- 401(k) plan with generous company match.
- Paid parental leave of up to 6 weeks for eligible employees.
- Employee housing (subject to availability and commitment).
We are seeking a naturally friendly and helpful Front Desk Agent to join our team at Clay Brook, a four-star luxury slope side residency at the heart of Sugarbush Resort's Lincoln Peak Village. This is a full-time year-round opportunity with shifts in the morning and evenings. The ideal candidate will have a strong eye for guest service and be able to maintain a friendly, responsive, and knowledgeable attitude while juggling many demands and sometimes difficult guests.
Qualifications- Experience at a hotel/front desk is preferred, but we are also prepared to train the right candidate.
- A professional personality is essential to this important service role.
- Front Desk Agents must be able to maintain a friendly, responsive, helpful, and knowledgeable attitude while juggling many demands and sometimes difficult guests.
- Availability for a flexible workweek (including holidays and weekends) is necessary for the position.
- General computer knowledge and experience with cashier/customer service is preferred while previous use of SMS or other reservations systems is a plus.
- Timely and reliable attendance is absolutely essential.
Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.
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